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If you are not 100% satisfied with your purchase, we will be happy to issue a full Credit Card refund. Returns must be postmarked by 10 business days of the date the order was placed. YOU ARE ELIGIBLE FOR A RETURN IF YOU CHECK ALL OF THE BELOW CRITERIA. ITEM IS UNWORN, UNWASHED, UNALTERED ITEM HAS NO STAINS, PET HAIR, ODORS ITEM IS NOT FINAL SALE YOU ARE INSIDE OF THE DATES SPECIFIED ABOVE Items that are NOT ELIGIBLE for returns include: Sale Items, Doorbusters, Swimsuits, Jewelry and Accessories, Hats. The customer is responsible for the return shipping costs. We highly recommend using a shipping method that provides a tracking number for your reference as Morgan Claire is not responsible for any items that are lost in transit. YOU MUST include packing slip and/or order # with return or we will not be able to process your return You can find your packing slip on the backside of your shipping label. Once we recieve your return, please allow 5 business days for your refund to be processed. ITEMS PURCHASED ONLINE, ON THE APP, AND THROUGH COMMENTSOLD ARE NOT ELIGIBLE TO BE RETURNED TO ANY STOREFRONT LOCATION. SHIP RETURNS TO: Morgan Claire 106 Birdie Lane Broussard, LA 70518 Shipping Information All of our products are shipped out of our warehouse in Lafayette, Louisiana Please allow 1-2 business days for your order to be processed, packaged, and shipped. Lost Packages: We will investigate any packages that are lost in transit or delivered to the wrong address. If shipping carrier confirms delivery to the correct address, we are unable to issue a refund. IF YOU RECIEVE A DEFECTIVE ITEM: please send photos and order #/information to firstname.lastname@example.org and our customer service team will take care of you!